Shipping policy

Shipping & Delivery Policy Welcome to The Pure Pottery. We provide secure, insured worldwide shipping for our handcrafted wood-fired teaware. 1. Shipping Rates & Thresholds - Free Worldwide Insured Shipping: On all orders of $88.00 USD and above. - Standard Insured Shipping: Flat rate of $12.99 USD for orders under $88.00 USD. 2. Order Processing & Handling Time - Processing Time: 1 to 3 business days. - Because our teapots and master cups are delicate handcrafted works of art, each order is carefully inspected, cleaned, and custom-packaged in shock-absorbing protective foam and reinforced gift boxing before dispatch. 3. Estimated Delivery Times - North America (US & Canada): 7 – 12 business days - Europe (UK, Germany, France, etc.): 7 – 12 business days - Australia & New Zealand: 8 – 14 business days - Asia & Rest of the World: 7 – 15 business days Tracking numbers will be automatically sent to your email once dispatched.