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Contact The Pure Pottery
We are always delighted to connect with tea enthusiasts, collectors, and customers from around the world. Whether you have questions about our wood-firing craft, need teapot pairing advice, or need assistance with your order, we are here for you.
Customer Care & Support
📧 Official Email: xinbaosu53@gmail.com
⏱️ Response Time: We respond to all customer inquiries within 24 business hours.
📦 Order Inquiries: When contacting us regarding an existing order, please include your Order Number (e.g., #1001) for faster assistance.
🍵 Custom & Studio Inquiries: For bespoke tea set commissions or wholesale inquiries, please reach out via email.
“Pure Earth, Pure Flame, Pure Tea. Thank you for supporting authentic artisanal pottery.”